Complimentary airport transfer and meet and greet services

Complimentary Airport Transfers

• Arrange for your pick-up transfers to/from the airport ahead.

• Available at the following locations: UK, USA, Italy, Turkey, France, Spain, Singapore, Thailand and Hong Kong

• Please refer to the Life’s Premier App Terms and Conditions for more details including applicable booking and cancellation periods.

Complimentary Airport Meet and Greet

• Enjoy hassle-free arrival or departures with the following features (may vary based on the airport):

- Meet and Greet at gate

- Escort through immigration / check-in

- Hand baggage trolley or porter service

• Available at the following locations: Dubai, London, Singapore, Amsterdam, Abu Dhabi, Bangkok, Kuala Lumpur, Toronto*, Paris*, Istanbul*, Frankfurt*, Hong Kong*, Sydney*, Melbourne*, Tokyo* and New York*

* Excluded from complimentary services c/o HSBC. Customer can avail of services at these locations with their HSBC Credit or Debit Card.

• Please refer to the Life’s Premier App Terms and Conditions for more details including applicable booking and cancellation periods

How to avail:

• Download the Life’s Premier app

• Register using your contact details and Membership ID which will be sent through email and/or SMS.

• Go to the dashboard and click on the Travel icon

• Click on the “Airport Transfers” or “Airport Meet and Greet Services” tile

• Start booking by choosing your location and providing your flight details

• Click “Request booking”

• Review your booking summary and confirm the details